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One of Sierra InfoNet's biggest advantages in quickly filling orders is our in-house
Document Processing Team--something many others do not have.
Sierra InfoNet does its own on-site Quality Control, Printing (Color and
grayscale), Web Hosting, and reproduction of CD-ROMs, DVDs, Photographs,
Audio Cassettes, VHS Video, and blueprints. We print the records, and send you an email link so you can download them, on the same day the records were copied. The printed records are then shipped (hand delivered if requested) the next business day. With this in-house capability our clients never have to endure the inherent delays caused by having a third party process microfilm or print documents--a very common practice with photocopy companies. Also, because we maintain our own equipment, we can keep the quality of the reproductions at the highest level--the only level we ever use--without relying on someone else to establish our standards. Sierra InfoNet is well known for its turnaround time. On authorization-based orders we consistently ship 80% of orders within 14 calendar days and 95% within 21 calendar days. For large scale requests our turnaround time is an industry standard. Sierra InfoNet prints over 30,000 pages per day and has the current capacity to double that figure. For paper to paper reproduction, we can produce 25,000 pages per day on a "file reproduction" basis. Original records and copies are returned organized and bound as they were received. Pages can be numbered on the original or the copy. In addition, our computer technology, constantly being refined by our Information Management Staff and updated with the latest hardware, permits precise tracking of the status of every order from day one through completion. This permits us to monitor exactly when the earliest possible production date will be, where we are in the process of completion and to respond almost instantly to inquiries. Moreover, where there is a delay or a problem we will keep you informed. Utilized properly size translates to speed. With the number of people we have employed in operations--from Field Agents to production staff--we can complete requests on your schedule, no matter what the size or scope of the request. However, it takes the coordinated effort of our entire staff to maximize our speed and output while maintaining quality and cost effectiveness. Sierra makes it work and you'll see the difference. |
| Testimonial "The service that Sierra gives me is excellent." - Chuck N, Irvine |