Sierra Infonet Litigation Support

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Sierra Quality

Web Interface
  - Order Entry
  - Order Tracking
  - Invoice Review
  - Invoice Payment
  - Shipment Tracking
  - Records Download (PDF format)

Service
  - Same-day subpoena preparation is typical 
  - Special Instructions are our specialty
  - We can answer your questions now, without callbacks
  - Fast and frequent Order Status
  - Download your records in PDF format, 24 hours a day
  - Standard 3-year retention for current customers

Digital Technology
  - High-speed duplex scanning
  - Superior clarity
  - Superior PDF compression
  - Digital Bates Stamping available
  - High-speed digital printing

Quality Control
  - Our QC Dept. verifies your order is complete and looks professional

Sierra One Computer System
  - Single entry of your order -- no "double-keying"
  - Hundreds of edits catch errors "up-front"
  - Completely integrated system from Order Entry to Electronic File Cabinet
  - Centralized SQL Server Database
  - Personal Electronic File Cabinet holds all your records

Security
  - We don't store your credit card numbers
  - All credit cards processing is done securely by PayPal